At CNY Smart Sites, we take your privacy very seriously. Our primary goal in collecting information from you is to provide you with a smooth and customized experience while you use our services. Except as otherwise contemplated in this Privacy Policy, we do not disclose any personally identifiable information about you to any third party without your permission, unless we believe in good faith that we are required to do so by law. We do share aggregated information about our clients with third parties, such as advertisers or partners, for marketing and promotional purposes.
This document will answer the following privacy concerns:
1.
What information does CNY Smart Sites gather and track?
In general, we collect information about you in the following ways:
Registration
When you register for one of the CNY Smart Sites Services, we may ask that you give us non-personal information such as the purpose for which you will be using a web site as well as the name of the person who may have referred you. We also ask that you give us personal information such as your name, email address, zip code, country, gender and birth date. When you register for a subscription-based service, we ask that you provide us with additional information, such as your mailing address, credit card number and credit card expiration date. Finally, when you register for a CNY Smart Sites account, in addition to the above information, we may also ask that you provide us with a variety of information about your business, which may include (among other things) your company name, billing address, your role in your company, number of years of company's existence, and phone number.
Usage Tracking/Hardware/Software/Cookies
While you are on any of our web sites, we automatically track information related to your use of the CNY Smart Sites Services. This information may include (among other things) files viewed by the user, type of site(s) built, domain name and a user's path through our web sites. There is also information about your computer hardware and software that is automatically collected by CNY Smart Sites. This information can include information such as: your browser type, type of operating system, type of Java virtual machine, Internet connection speed, access times and identification of any software program which has previously caused technical problems with the CNY Smart Sites site(s). This information will be matched with your personal information. In addition, when you connect to any of our web sites, we will detect your IP address and store a cookie on your computer. An explanation of cookies can be found in #8.
Technical Support/Information
When, as a CNY Smart Sites Client, you request technical support or information for CNY Smart Sites Services, we ask you for your personal information and other information necessary to answer your question or resolve your problem.
Promotions or Contests
When you enter a contest or promotion sponsored by CNY Smart Sites and/or our partners, we ask for your contact information so that our partners or we can administer the contest or promotion, and notify winners.
E-Commerce Programs
When you sign up for any of our e-commerce programs that are available on some CNY Smart Sites Services, we ask for your first/last name, mailing address, and e-mail address, as well as your phone number. We need this information in order to administer the program.
Discussion Boards
If you choose to post messages on any public CNY Smart Sites forum or discussion boards or leave feedback for other clients, we may collect such information about you as you choose to disclose.
Surveys/Questionnaires
We occasionally ask CNY Smart Sites Clients or visitors to fill out optional surveys and/or questionnaires. These surveys/questionnaires may ask for demographic information and other information about computer use.
Other Information You Give Us
When you visit any of the CNY Smart Sites web sites, we may collect any information that you enter on any of our web sites or give us in any other way in order to contact you about CNY Smart Sites Services. Additionally, if you want to learn more about our products or services, we may request that you fill out a form in which we ask for information such as your first/last name, mailing address, email address, as well as your phone number. We only use this information to contact you in order to provide you with information about CNY Smart Sites products and services, answer any questions that you may have, and/or help you sign up for the CNY Smart Sites Service of your choice.
2.
How does CNY Smart Sites use my information? CNY Smart Sites uses your information on an aggregated basis to do such things as operate our web sites and enhance our web sites. We statistically analyze site usage, including the behavior of our Clients, to improve the content, layout, and services of the CNY Smart Sites web sites, as well as to enhance our marketing and promotional efforts
We share aggregate information about our Clients with third parties, such as advertisers or partners, for marketing and promotional purposes. However, except as otherwise contemplated in this Privacy Policy, we do not disclose any personally identifiable information about you to any third party without your permission or as otherwise required by law.
We use the information we collect to better understand your needs. Additionally for the CNY Smart Sites subscription Services we use the information we collect to process payments, confirm renewal charges or payments to your account, administer your account and the like.
Finally, we may use the information we collect to occasionally notify you about important functionality changes to the web site, new CNY Smart Sites Services, and special offers (including promotion of our product or third party products) we think you'll find valuable. Except for communications sent to you regarding material company announcements or policy changes, if you would rather not receive this information you can indicate your preference. You may choose not to receive messages from us by following the opt-out instructions listed in #6.
The following describes some of the ways your information may be used:
o
Your contact information from the sign-up form is used to send you information about our company and products. We also use this information to contact you when necessary. Except as otherwise contemplated in this Privacy Policy, you may choose not to receive messages from us by following the opt-out instructions listed in #6.
o
Your unique IP address is used when we need to diagnose technical problems with our site. We use cookies to correctly deliver account information to you. To find out more about cookies, please see #8.
o
Any information collected regarding your hardware or software is used for the operation of the Services, to maintain the quality of the services, to improve our products or services or to provide general statistics regarding use of the CNY Smart Sites Services.
o
Any information you provide to us through a form, email, or telephone requesting customer support, or information, is used for that specific situation only or to administer our service to you.
o
We may occasionally offer sweepstakes or contests on our web site. To participate, you will likely be asked to provide some personal information, such as e-mail address. This information may be shared with sponsors if the sweepstake/contest is co-sponsored by CNY Smart Sites and a business partner.
o
We also partner with other companies that can help us provide enhanced services to our clients. Any information you provide through a registration form for any Service, is used to administer the Service(s).
o
Any information you submit in a survey or questionnaire is used to help us better understand and serve our Clients. This research is compiled and analyzed on an aggregated basis; we may share this aggregated data with advertisers or business partners.
o
The contents of email correspondence to us or postings on our discussion boards may be used for promotional purposes, such as customer testimonials.
o
Any information that you enter on any of our web sites and/or any contact information that you provide to CNY Smart Sites may be used to send you email messages and direct mailings which supply detailed information about CNY Smart Sites and/or the applicable CNY Smart Sites Service. We may also use your telephone number to call you in order to discuss the CNY Smart Sites Services and assist you in signing up if you choose to become a Client.
3.
Does CNY Smart Sites share client account information? As a general rule, except as otherwise contemplated in this Privacy Policy, CNY Smart Sites will not disclose any of your personal information without your permission, except under special circumstances, such as when we believe in good faith that the law requires it. Any information provided by you for the purpose of registering a domain name will become part of the public WHOIS database and you will not be able to opt-out of this directory.
Business Partners: In addition to disclosing personal information to agents who provide services to you on CNY Smart Sites's behalf, CNY Smart Sites may disclose your personal information to business partners, but this is specifically described to you prior to data collection or prior to transferring the data. Our business partners have separate privacy and data collection practices. CNY Smart Sites has no responsibility or liability for these independent policies. For more information regarding the partner or service and their privacy policies, return to that partner's home page and click on their Privacy Policy link. Additionally, CNY Smart Sites may disclose your personal information to a third party who is a successor in interest, in the event of a merger, reorganization, change of control, acquisition or sale of all or substantially all of CNY Smart Sites's assets.
Agent: We employ other companies and individuals who are subject to confidentiality obligations, to perform functions on our behalf. Examples include, but are not limited to, web site design services, sending postal mail and e-mail, registering a respective domain name, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing customer service, and collecting and processing payments for the CNY Smart Sites subscription service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotions, Sweepstakes/Contests: Some CNY Smart Sites promotions, sweepstakes/contests may require that you provide additional information, such as your mailing address or credit card number. Such information may be shared with a third party if such third party is sponsoring the "event" or if the information is necessary in order to administer the service or process your transaction.
Some CNY Smart Sites promotions and sweepstakes/contests may also offer opportunities to request additional information from sponsors and/or may require that you share some basic information in order to participate. By requesting more information or by participating, you give CNY Smart Sites permission to transfer your personal information to the sponsor or partner so they can fulfill your request.
Legally Compelled Disclosure and Other: CNY Smart Sites may disclose or access account information when we believe in good faith that the law requires it or for the protection of our legal rights. CNY Smart Sites may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the CNY Smart Sites Client Agreement. We can disclose any personal information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with a violation of the CNY Smart Sites Client Agreement, an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
4.
How private is my account information? CNY Smart Sites makes every effort to ensure the confidentiality of all information you provide about yourself. As a general rule, except as otherwise contemplated in the Privacy Policy, CNY Smart Sites will not disclose any of your personal information without your permission, except under special circumstances, such as when we believe in good faith that the law requires it. If personally identifiable data about you will be shared, we will tell you, whenever possible, before we collect or transfer the data.
Our Client Support staff has access to your account information, which is viewed for reasons such as when technical support is requested or maintenance is required. In addition, any partner you request to provide services to your account may have access to your account information.
CNY Smart Sites may make chat rooms, guest books, discussion boards, and other means of online communication and collaboration available to its clients. Please understand that any information that is disclosed in these areas becomes public information. You should exercise caution when deciding to disclose your personal information in a public forum such as a chat room, guest book, discussion board, or when you invite others to join your CNY Smart Sites site or mailing list, or vice versa.
5.
How secure is my account information? CNY Smart Sites uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers either in house, or through third party services. We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, we always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100% secure.
6.
How do I opt out of receiving messages from CNY Smart Sites? Except as otherwise contemplated in this Privacy Policy, as a CNY Smart Sites Client, if you do not want to receive messages from CNY Smart Sites about new features or products, tips on product use, and promotions, you can indicate your preference by contacting us directly.
Since it is necessary for us to contact you regarding certain matters, you may not opt-out of receiving messages relating to material company announcements or policy changes, or administrative matters relating to your account, like billing, collections, customer support or the like.
If you have been contacted by CNY Smart Sites as a result of information you entered on any of our web sites or if you provided your personal information to CNY Smart Sites for the purposes of receiving more information about a CNY Smart Sites Service before choosing to sign up as a Client, and you no longer want to be contacted by CNY Smart Sites, simply reply to the email with "unsubscribe" in the subject line.
7.
How do I update or deactivate my account? If you’d like to terminate your business relationship with CNY Smart Sites, you must contact our support staff directly.
8.
What are cookies and how does CNY Smart Sites use them? Cookies are small pieces of information stored on your hard drive, not on our site. The use of cookies is an industry standard, generally used by most major Web sites to improve their services. CNY Smart Sites uses cookies because they allow us to store your password without your having to constantly re-enter it. Cookies can also help us track your behavior on our site so that we can tailor our marketing message to better match your needs and interests. Finally, by tracking behavior on our site, cookies allow us to better understand how clients use our site, which in turn helps us focus our resources on features that are most popular with our clients. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do so.
9.
How does CNY Smart Sites notify clients of changes to the Privacy Policy? This policy is periodically reviewed by CNY Smart Sites and may be subject to change. Therefore, please check this Privacy Policy periodically and you may refer to the date posted at the top of this page to determine when this policy was last updated. Use of the CNY Smart Sites websites or Service(s) constitutes consent to any policies then in effect.
If we are going to use your personally identifiable information in a manner different from that as provided in our Privacy Policy at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect Client information already stored in our database, we will post a prominent notice on our web site(s) notifying Clients of the change. In some cases where we post the notice we will also email Clients who have opted to receive communications from us, notifying them of the changes in our privacy practices.
10.
CNY Smart Sites and Children. CNY Smart Sites is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
Please do not use CNY Smart Sites if you are under the age of 18.
If you have any questions or concerns regarding our privacy policy,
don't hesitate to contact us directly.